Privacy Policy for LoCarba
Effective Date: 4th August 2025
At LoCarba ("we," "our," "us"), your privacy is not just a legal requirement—it’s a core part of our clean, transparent values. This Privacy Policy explains in clear, human terms how we collect, use, and protect your personal information when you visit locarba.com ("Website") or purchase our products. We comply with the EU General Data Protection Regulation (GDPR), African data protection laws, and best practices in privacy.
- Who We Are
LoCarba is a modern health food brand that operates across Europe and Africa, offering keto-friendly, low-carb alternatives to everyday staples. We value your trust and commit to safeguarding your data with the highest standards.
- What Data We Collect
When you interact with us, we may collect the following personal information:
- Full Name
- Email Address
- Shipping & Billing Address
- Payment Information (handled securely via Stripe/PayPal)
- Phone Number (optional)
- Order History & Preferences
Additionally, we collect non-personal data (e.g., browsing behavior) through cookies and analytics to enhance your experience.
- Why We Collect Your Data (Legal Basis)
Under GDPR, we process your data based on:
- Contractual necessity: To process and deliver your orders.
- Legitimate interests: To improve our services and communication.
- Consent: For sending newsletters and promotions.
- Legal obligation: To comply with tax, fraud prevention, and other regulatory requirements.
- How We Use Your Information
- Process and fulfill your orders quickly and accurately.
- Keep you informed about your purchases.
- Send you relevant updates, promotions, and content (if you opt-in).
- Improve our website, product offerings, and customer service.
- Ensure compliance with legal obligations.
- Who We Share Your Data With
We only share your data with trusted third parties who enable us to run our business smoothly:
- Payment processors (e.g., Stripe, PayPal)
- Shipping & logistics partners
- Email marketing tools (e.g., Mailchimp)
- Analytics providers (e.g., Google Analytics)
- Legal authorities (only if required by law)
- International Data Handling
We ensure that your data, whether processed in Europe or Africa, is treated with equal care and under strict data protection measures. Cross-border data transfers are handled in compliance with GDPR and applicable local laws.
- Your Privacy Rights
As a LoCarba customer, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data (where legally permissible)
- Object to certain data processing activities
- Request a copy of your data (data portability)
- Withdraw consent for marketing communications anytime
You can exercise these rights by contacting us at: contact@locarba.com
- Data Retention
We keep your personal data only as long as necessary to:
- Fulfill the purposes outlined above
- Comply with legal obligations
- Resolve disputes and enforce our agreements
- Keeping Your Data Safe
We use encryption, secure payment gateways, and best-in-class security practices to protect your personal information. However, no method of transmission over the internet is 100% secure, and we encourage you to protect your own data too.
- Cookies & Tracking Technologies
We use cookies and similar technologies to make your browsing smoother, remember your preferences, and analyze website performance. You can manage cookie preferences via your browser settings. For more details, refer to our Cookie Policy.
- Third-Party Websites
Our Website may link to other websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.
- Updates to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. Any updates will be posted here with an updated "Effective Date."
- Contact Us
If you have any questions or concerns about how we handle your data, please reach out to us at:
contact@locarba.com
4th August 2025
LoCarba
locarba.com